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As a result of your professional selling seminar I am now using a business contact management system and I have systematically started selling my services. I clearly see the value of this and can also clearly see where I lost sales in the past by not systematically tracking current customers and potential leads. Although this would have been beneficial in the past, it is a necessity during the current economic turbulence. In summary, your course has been one of the best investments I have made in my business since I started 25 years ago.
- Dr. Brad McRae, CSP, author of The Seven Strategies of Master Leaders: Featuring Key Insights from 30 of Canada's Top Leaders.
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The professional and customized way in which your company approached our uniqueness as a business as well as the engagement of our team in the design and rollout phase were keys to our success. The rapport established with the frontline representatives, on the floor and in the classroom setting helped build the credibility and overwhelming acceptance of the program. With Sales Training Experts assistance, we have clearly built a foundation for a sustainable and thriving sales culture.
- Betty Hutchings, Director, Customer Care, Eastlink Communications On behalf of our team, I would like to thank you and your team at Sales Training Experts for the Standard Operating Sales Procedures Project you completed at Nova Scotia Community College. Your attention to detail and the ability to work with all stakeholders within the College provided a professional and polished approach to the development of our sales playbook. Moreover, I was particularly pleased with the customization of the approach which reflected our unique sales model. The class environment was stimulating and conducive to meaningful learning. In short, it was a highly-effective initiative which made everyone trust and feel good about the change management process affecting business development.
- Ken Jones, Dean, Business Development, Nova Scotia Community College (NSCC)While we are only half way through our fiscal year and thus continue to measure our progress, I have spoken to the other company leaders and can report that the Sales Training Experts received the highest satisfaction rating overall than any other training session we have had in the past. Your company was able to extrapolate all the relevant data to create accurate sales maps for each of our companies and deliver on those requirements. All of the companies report a true transformation to having a more sales focused outlook and mindset. Considering you had to deliver training programs in different offices for our Insurance, Benefits, Travel, Incentives and Planning companies all with different sales cycles, inside and outside sales reps, large and small offices, experienced and new sales associates, it was a remarkable achievement.
- Tim Branson, Fraser and Hoyt Group of Companies
